October 15, 2012

What is Active Listening

Active listening is a manner of questioning and responding to a person that promotes full disclosure of opinions, feelings, emotions, and beliefs. This form of assessment can take time, but the information gathered allows for planning the most effective intervention methods. A few key questions can result in a wealth of information. Active listening is nonjudgmental and uses open-ended questions that elicit feelings and thoughts rather than "yes" or "no" responses.

1 comment:

  1. I really enjoy listening. It's amazing to see how the right question will steer the conversation in a new and better direction when the talk turns trite and gossipy.